Hi Joeqsmith,
I apologize for the issues you have been having. Because you are seeing issues consistently across the software, I think we need to start by determining if there is some underlying incompatibility/driver/etc. we need to address.
For quicker responses and support you can email me directly at aj at signalhound dot com.
Start by sending me any information you can on your current PC. I will be interested in information such as, is it a laptop/desktop, manufacturer, model, CPU model number, GPU model number (if you have a dedicated card), 64-bit/32-bit operating system, and anything else you think would be relevant or that might pertain to your setup.
Feel free to send me pictures of any error messages you receive with a picture of the Spike software at the time. It might help narrow down exactly where the issue is occurring.
Have you successfully used the unit on a different PC, or is this the first time using the BB60C?
I look forward to your response.
Regards,
A.J.
