Reply To: BB60C "Device Connection Issues Detected" Error in IQ Streaming

Hi Blackmore90,

IQ streaming can be more USB throughput sensitive than standard swept analysis.

Here are some troubleshooting ideas.
1) Try a different USB 3.0 port. We have found that not all USB 3.0 ports are created equal.
2) Enable the high performance power option in the “Power Options” menu in the control panel.
3) Try updating your USB 3.0 driver. You can find instructions for Windows 7 machines on our website on the page http://www.productbundlesdemo.kinsta.cloud/Spike in the FAQ section under the question “The Software Reports “Device not found” (BB60C)”. You will find two driver links. Install one and restart your PC and try again.

I look forward to your response.

Regards,
Andrew