Reply To: TG44A (Device not found) strange behavior

Dear Andrew,

thanks for answer
VCP etc were OK, and CDM are the USB drivers WIN needs.
So all were as described in the previous mail.

But, you were right.

My memory betrayed me.
I thought TG had to appear on the same line at screen bottom with SA condition.
Or have to appear on “Connect” menu.

I’ve followed yr suggestion to activate “Scalar vector analysis” (just to be dummy proofed I’ve followed YouTube demo) – all works fine (many many tks)
SA and TG works fine.

Just an advice to someone that maybe could experience the same with TG.
Don’t be deceived by “TGstandalone” software.
Here what happen to me and the steps done (but after Andrew suggestions I’was sure that TG were working).

I’ve connected TG first. Than launched the TGstandalone
Some second with the message “connecting device” but don’t expect other msgs.
In a while appear the software GUI.
I’ve decided the freq & amplitude and clicked “connect” GUI button……
And NOTHING HAPPEN
(I was looking the output to a scope)

If happen you too, don’t panic.

By chance, this time, my WIN10, ask for some update – SO I CHANGED THE WINDOW (from TGstandalone to WINupdate)
and “magically” the sine wave appears on the scope screen.

I’ve tested all again.
TG disconnected and TG soft OFF.
TG connected via USB (WIN sounds), I’ve launched the TGstandalone soft. Set the desidered freq/amplit.
And
Instead click the GUI button, I’ve right clicked with mouse another portion of my PC windows screen
(I mean, off the TGstandalone GUI).
Again the sine wave appears.
I don’t know why, but this method works to me more times (instead the expected GUI “connect” button)

Again many many thanks Andrew for the help

ciao Luigi