Cliffy,
This poorly worded error code means the temperature correction data file, typically downloaded from our web server, was inaccessible.
This can be because:
1) The computer does not have an internet connection
2) The application cannot use the connection (e.g. company firewall), or
3) The file does not exist on our server.
If you email support@signalhound.com with your serial number, we can email the file to you, or you can manually copy it from the working installation folder. Copy two files from the working installation (both have your serial number in the file name), to the non-working installation.
With our new software release tomorrow, this error description will be a thing of the past.
