Hello,
Is the crash specific to one certain VSG60 configuration? Can you operate the VSG60 in any transmit output? For example, does a simple CW output work? If the crash is associated with just the step sweep, it might simply be a bug with that specific configuration that we can investigate and fix. Let me know the full settings used when a crash occurs.
That being said, you might need to run the VSG60 on a separate PC to run them both simultaneously. Most PCs will have difficulty running two of our high speed USB 3.0 devices simultaneously due to the shared USB 3.0 bus. If you continue to see disconnections on the BB60C, you will need to either, use a different PC for each device, or you could try installing a USB 3.0 adapter card and plugging one of the devices into that card. The card will add another USB 3.0 bus, so putting one on the adapter card’s bus, and one on the PC’s bus can resolve this.
Here are two adapter cards customers have used in the past with success.
I look forward to your response.
Andrew
