Hi Ron,
Both your integrated GPU and dedicated GPU are more than capable of running our software. Because the error is happening in the OpenGL DLL, it still looks like a graphics issue. At this point I’m not entirely certain the best course of action. There are a couple ideas I have.
You could try to install the latest drivers for your dedicated card direct from AMD, I found the one for your card and OS here http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
Feel free to go through the process of finding the driver on the AMD site to ensure I linked the right one.
Do you have any backed up updates through the Windows update utility? It might be worth fully updating just in case.
It would be interesting to see what would happen if you disable/pullout the dedicated card and just use the integrated graphics. If the integrated card works then we have narrowed the problem down to incompatibility with the dedicated GPU.
This is the first time I have seen a capable PC fail in this way.
Additionally, can you send a screen shot of the software as it crashes? Does the UI even appear before crashing? A tell-tale sign of graphics incompatibility is when the center of the application is blank or filled with junk, otherwise, in a normal application, you would see the rendered graticule (grid).
Regards,
A.J.
