We spoke on the phone this morning. To summarize for people troubleshooting from forum posts, it was a combination of two common problems:
1) Since you could not see the 10×10 grid when you launched Spike, we upgraded your video driver.
2) The Device Manager–>USB serial converter A & B–>Advanced “load VCP” check box was checked (both converter A and converter B are part of the SA44B). You had un-checked these so your SA44B was working.
3) The “load VCP” was checked for “USB Serial Converter” (the TG44A). Once we un-checked this and power cycled the devices, everything was working.
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