Hi David,
I’m sorry to hear that. The good news is that we can repair your unit. We typically offer a flat repair fee. If you are certain you have damaged the unit, you can either call us or email lori at signalhound dot com to get a quote and RMA number to send the unit in. Best time to call us is between 8-4 PST.
If you would like to further troubleshoot the issue you can contact justin at signalhound dot com. Justin will be able to help you diagnose your issue.
Let us know if you have any further questions.
Regards,
A.J.
